Privacy Policy

Welcome to Nepalytix. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Who We Are

Nepalytix is a financial analytics platform offering stock market data, AI-driven insights, portfolio tracking, and NEPSE-focused investment tools. Our mission is to democratize access to advanced financial intelligence for Nepali investors.

2. Information We Collect

2.1 Information You Provide

  • Account information: your name, email address, and password when you register.
  • Payment information: transaction screenshots, payment confirmation details submitted via WhatsApp or email. We do not store credit card or bank account numbers directly.
  • Communications: messages you send to our support team via email or WhatsApp.
  • 2.2 Information We Collect Automatically

  • Usage data: pages visited, features used, time spent on the platform, click patterns.
  • Device information: browser type, operating system, IP address, device identifiers.
  • Log data: server logs including access times, error reports, and performance data.
  • Cookies and similar technologies: session cookies for authentication, preference cookies for settings, and analytics cookies to understand usage patterns.
  • 2.3 Information from Third Parties

  • Market data: publicly available NEPSE floorsheet, price, and index data from Nepal Stock Exchange and third-party data providers.
  • TradingView: chart data and functionality provided via TradingView integration.
  • 3. How We Use Your Information

    We use your information to:

  • Create and manage your account
  • Provide, operate, and improve the Nepalytix platform
  • Process payments and activate your subscription
  • Send account-related notifications, receipts, and updates
  • Respond to your support requests
  • Analyse platform usage to improve features and fix bugs
  • Detect and prevent fraud, abuse, or security threats
  • Comply with legal obligations under the laws of Nepal
  • Send occasional product updates or announcements (you can opt out at any time)
  • We do not use your data for advertising purposes. Nepalytix is an ad-free platform.

    4. How We Share Your Information

    We do not sell your personal data to any third party. We may share your information in the following limited circumstances:

    4.1 Service Providers

    We work with trusted third-party service providers who assist us in operating the platform, including hosting, analytics, and communication tools. These providers are contractually required to handle your data securely and only for the purposes we specify.

    4.2 Legal Requirements

    We may disclose your information if required to do so by law, court order, or governmental authority in Nepal, or if we believe disclosure is necessary to protect the rights, property, or safety of Nepalytix, our users, or the public.

    4.3 Business Transfer

    In the event of a merger, acquisition, or sale of all or part of Cognify System Pvt. Ltd. your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

    4.4 With Your Consent

    We may share your information with third parties when you have given us explicit consent to do so.

    5. Data Storage and Security

    Your data is stored on secure servers. We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

    Your account information is stored as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

    6. Cookies

    Nepalytix uses cookies to:

  • Keep you logged in during your session
  • Remember your preferences and settings
  • Understand how you use the platform through anonymised analytics
  • You can control cookie settings through your browser. Disabling cookies may affect certain features of the platform such as staying logged in. We do not use cookies for advertising or cross-site tracking.

    7. Your Rights

    You have the right to:

  • Access: request a copy of the personal data we hold about you
  • Correction: request that we correct inaccurate or incomplete data
  • Deletion: request that we delete your personal data, subject to legal retention requirements
  • Portability: request your data in a machine-readable format
  • Opt-out: unsubscribe from marketing communications at any time
  • Withdraw consent: where processing is based on consent, you may withdraw it at any time
  • To exercise any of these rights, contact us at [email protected]. We will respond within 2-3 business days.

    8. Children's Privacy

    Nepalytix is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.

    9. Third-Party Links and Integrations

    The platform may contain links to third-party websites or integrate third-party services such as TradingView. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on the platform. The "Last updated" date at the top of this page will always reflect the most recent revision.

    Your continued use of Nepalytix after changes to this policy constitutes your acceptance of the updated terms.

    11. Governing Law

    This Privacy Policy is governed by the laws of Nepal. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts of Kathmandu, Nepal.

    12. Contact Us

    For any questions regarding these Terms and Conditions, please contact

    Phone: +977-9862913143

    Email: [email protected]

    Website: nepalytix.com